Delivery Policy
Your order will be dispatched normally within 48 hours after receiving your payment.
All mainland UK orders take 3-5 working days to be delivered - Tracked 48
Delivery to Europe, Africa and America takes 7-10 working days - International Tracked & Signed. We ship your orders as a "gift"so no one will know what is in the package and which could save you a lot of customs fee.
Delivery will be made to the address specified by you on the completed order form. Our delivery charges will be specified at the time the order is placed.
When you place an order we may not be able to provide an exact date at the time you order, if so then we will endeavour to provide you with an approximate delivery time when you place the order.
We will endeavour to deliver items within the United Kingdom within 2-3 working days but we are not able to guarantee any specific delivery date. We will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
Whilst we will use reasonable endeavours to deliver the items on the agreed date we will not be liable for any failure to deliver on the stated date or at the stated time.
If the address entered at the checkout is incorrect it is the customer’s responsibility to contact Jewel Glitz to rectify this error. Once an order has been dispatched Jewel Glitz will not be responsible for any items lost or delayed if the provided address is incorrect.
If you have supplied an unconfirmed delivery address or an address that is not registered to the Paypal account you have used, your order may be delayed or cancelled
Please avoid sending us emails about the whereabouts of your order unless 7 working days have passed since your order was placed. As earlier stated, you need to allow up to 7 working days for delivery. Only email us if this time frame has exceeded. A tracking number will be updated and emailed to you approximately 2 working days after your order has been placed. Please do not request this tracking code before 2 working days unless we have specifically informed you to do so.