1. How can I place an order at JewelGlitz.net?
Shopping is easy and secure on JewelGlitz.net. Once you have found the item you expect to purchase, you can click "add to cart" button to place in your shopping cart. Follow the instructions through the checkout process to complete the order. Your order will not be placed until the end of checkout, when asked information in your credit card.
2. Will you ship to American, Africa, Australia, Europe and other countries?
Yes, we do. Shipping to every country on earth.
3. How long will it take for my order to be processed and delivered?
Your order will be dispatched normally within 48 hours after receiving your payment. There are two main shipping methods to choose from. Royal Mail shipping company (UK Delivery costs £3.00, Europe £8.00 and Rest Of The World £12.00) Usually take 5 - 7 days to all major destinations, the fastest shipping method worldwide so far. So, it's the best way if you need it urgently. Note: The delivery time mentioned above does not include order processing time.
4. What type of currency do you accept?
At present, we accept British Pounds,United States Dollar and Euro.
5. How can I trust you with my money?
All orders are processed with extensive care to meet the needs of our customers. We appreciate the importance of your purchase. We are here to make your online shopping experience be an excellent one. Our goal is to have repeat customers long term and thus provide the best service available. If you are not satisfied with your order in any case, please contact us.
6. How can I make returns or exchanges?
We provide refund and exchange service for our valued clients. Please refer to the return and exchange policy at JewelGlitz.net
7. How much shipping fee will be charged for each order and how can I track packages online?
The tracking information will be emailed once your order has shipped. No matter how many items you purchase per transaction.We provide free shipping service.
8. What if I need help or advice about my purchase?
If you need help with your purchase, you can click Contact Us and choose the chat method.
9. Which payment methods do you accept?
We accept Credit Card(VISA MASTERCARD and Paypal
10. Why my Credit Card actual charged amount is more a couple of dollars than my order amount?
Because of difference in exchange rate and international transaction fee,so it is normal phenomenon, hope you can understand.